Our Partner Programme
What to look out for in an
Extended Warranty Partner?
Extended Warranty Program touches every aspect of your customer journey; as such, it is important that your Warranty Partner is aligned with your brand’s goals.
Star Shield Partner Program has re-designed its customer experience from the ground-up, allowing businesses to offer an amazing Extended Warranty experience to your customer.
As a fast-moving e-commerce brand, you do not have the luxury of taking on significant operational overhead. However, most old-school Extended Warranty Providers are just not built to support easy (or any) e-commerce integrations. Submitting a warranty sale or cancellation to them is very much a manual process, leading to delays in coverage and difficulty in reconciling invoices.
With Star Shield Partner Program, we allow plugins for a seamless way to automate your entire warranty life cycle so that you can scale and manage your program.
There is a lot that goes into launching a successful Extended Warranty Program; from licensing to training to ongoing optimization. Unfortunately, the Extended Warranty industry at large (both legacy players and startups) have consistently failed at this, leaving you alone to figure out how to implement a successful program.
With Star Shield Partner Program, we believe in providing a concierge service to every retailer we work with. From the day you sign up, you’re assigned a dedicated Partner Success Manager that will not only manage the compliance aspects of your program (licensing) but will also work with you on a day-to-day basis to train your team, implement the best-in-class designs, and optimize your program to success.
Why Star Shield?
Star Shield has a track record for providing more than 100,000 Extended Warranties for over 10 years in the Singapore market.
Star Shield Extended Warranty Customers have benefited from both warranty claims in respect of repairs and replacement as evident in the Google Rating of 4.8/5 stars by many satisfied customers.
Star Shield has the widest network of more than 10 Warranty and Repair outlets where customers can conveniently drop off and collect their units.
Star Shield has a proven methodology of helping our Star Shield Partners to learn and sell the Extended Warranty via on site or online training for their sales staff.
Star Shield provides all marketing information and collaterals to our Star Shield Partners to build awareness of their Extended Warranty Program.
Star Shield reward their Partners with generous incentives and spiff programs to generate revenue.
Be Our Partner
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