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Free Warranty Tracker

Buy Extended Warranty

Free Warranty Tracker

Buy Extended Warranty

Home
About Us
Our Services
Promotions
Contact Us
Careers
- Ambassador Programme

Home
About Us
Our Services
Promotions
Contact Us
Careers
- Ambassador Programme

Free Warranty Tracker

Buy Extended Warranty

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What our customers Love about us

Star Shield - Extended Warranty and Computer Repair Service

4.7

Based on 1277 reviews

See all reviews Write a review

Fast and prompt serviceHelpful too

13:12 15 May 25

Jason provided outstanding customer service !

06:07 14 May 25

Very good service by Nigel.

04:54 13 May 25

Nigel was very friendly and explained the repair works done on my laptop very throughly.

06:46 09 May 25

Nigel - Good service n explained the details on coverage. He convinced me to buy extension of warranty.

06:33 09 May 25

Attended by Nigel, great service and address all my concerns

05:20 09 May 25

Nigel is very helpful in explaining what has been serviced / replaced for mu laptop.

03:26 09 May 25

Good service. Thanks Nigell

07:45 08 May 25

Jason is patient and walk through the repair processes in great detail.

01:55 08 May 25

Attended by nigel. Quick and smooth flow

06:09 06 May 25

Nigel - Good service. Answered all my questions

04:06 02 May 25

Attend by Jason Gun on 30 Apr 2025, was helpful and efficient.TQ for your service.

05:46 30 Apr 25

Was served by Jason, bro was kind and explained everything clearly

10:29 29 Apr 25

Staff: NigelFriendly and very informative 😭👍🏻

04:09 29 Apr 25

Send my laptop for repair at this location on 29/04/25 11.30pm. Was served by Nigel and was very satisfied with the experience.

03:47 29 Apr 25

Brought my airpods for repair as I bought the extended warranty from them when Challenger was selling the service 2 years back. The staff, Nigel, who served me was polite and helpful.Prior appt is needed on the app and slots are readily available. I could make an appt for the next day.The only downside was that the repair time was a bit too long (2 weeks). Will update again on the repair status.

02:33 29 Apr 25

Jason is very helpful and patient. Great service.

02:03 26 Apr 25

I was served by Nigel, he was quite helpful and courteous, keep up the good job.

07:15 25 Apr 25

Mr. Jason is very professional and very helpful. Plus knowledge.I really very happy and greatful to have him helping me.

04:34 24 Apr 25

everything was done pretty quickly and without a hassle ! good job jason !

05:45 22 Apr 25

Very responsible — when issues cannot be resolved through email, they guide the customer directly to the service center and help us solve the problem.

07:55 15 Apr 25

Nigel- Speedy service, thanks

06:00 05 Apr 25

Nigel, was very helpful and knowledgeable with his work.Had a wonderful experience.Thank you, Nigel.

05:05 04 Apr 25

Nigel was very courteous and helpful.

09:43 02 Apr 25

I came here to solve issues with my laptop including charging, keyboard hardware problems and also blue screen issues. The staff here were fast and efficient, also friendly and patient with me. Good services from Nigel and Jerald who have helped me with these, thank you

08:04 02 Apr 25

Star Shield technician, Nigel is very helpful and friendly. Great job!

07:54 02 Apr 25

Very great service from both Wayne &Gerald

07:27 02 Apr 25

Superb service by Nigel!

05:41 02 Apr 25

Cs Nigel very detail n helpful.

03:22 02 Apr 25

"I had a fantastic experience, The service was excellent, and the staff was incredibly friendly and helpful. Thanks Nigel

Mathusuran Nair

02:07 02 Apr 25

03:06 31 Mar 25

Wayne helped me in a quick and efficient manner

Mohamed Nijamudeen

06:28 28 Mar 25

I recently had to claim a warranty for my Shokz earpiece, and the process was smooth, thanks to Nigel's assistance. He was professional, helpful, and ensured everything was handled efficiently. The staff were also friendly and accommodating throughout the process. I highly recommend purchasing a warranty from Star Shield for your valuable electronic devices, as they provide excellent support and hassle-free service.

06:36 27 Mar 25

Nigel good service.

04:08 25 Mar 25

Nigel good service and polite.

03:18 25 Mar 25

Staff Nigel very helpful and explain what's been done.

02:56 25 Mar 25

Staff was friendly and patient with the explanation to my questions.Served by Nigel

Gavin Teoh Wei Tjiet

02:26 25 Mar 25

05:27 22 Mar 25

Detailed and patient CS from Nigel!

04:04 22 Mar 25

Service given was very good. Just took very long to fix laptop.Nigel was very kind in giving info.

08:23 21 Mar 25

Nigel was helpful in explaining the issues with servicing my laptop. And good to know details to be aware for future use.

Dr. Raymond Ghin

05:36 21 Mar 25

5 stars for the team (special mention to Nigel and the tech boy .. unfortunately, I do have your name).To be honest, it didn't start well as they wanted to keep my PC (for keyboard replacement) for 2 weeks. Managed to sort out the logistics and resolved my problems within the one week.All ended good and well.

04:58 21 Mar 25

03:01 21 Mar 25

Thank you Migel of his service.

02:33 19 Mar 25

Super fast service providerGreat job guys

07:42 14 Mar 25

Gerald has been very helpful and professional. He gave good advice. I am very happy with the service.

02:29 13 Mar 25

09:18 12 Mar 25

I got my headphones after sending it for repair. its great. thanks Wayne!!

04:32 04 Mar 25

Gerald , nice service is provided

10:48 28 Feb 25

Great support by the Gerald on follow up from start to end of repair for my Pixel 7 Pro.. Great hospitality from Start Shield..

05:12 28 Feb 25

Thanks gerald for the excellent service and answering all my questions

06:02 26 Feb 25

The phone is under extended warranty. The service is excellent . Thanks youGerald.

02:35 22 Feb 25

Good service gerald

01:38 22 Feb 25

Wayne and Gerald was very helpful. TQ

05:44 21 Feb 25

09:37 19 Feb 25

Visit this service centre and attended by Gerald. Professional service and prompt reply upon questions . Thanks

05:19 19 Feb 25

The experience was good and able to fix the issue before the committed time.

02:12 19 Feb 25

Gerald's service is very excellent, helpful n frienfly. Managed to solve my problems to his best ability.Thks

03:56 18 Feb 25

Staff are good and friendly. I recommend this Starshield.

09:09 08 Feb 25

Had a great experience with StarShield Warranty, thanks to Gerald, an ITE intern who went above and beyond in assisting me. He was diligent, knowledgeable, and handled everything with professionalism. It’s rare to see interns take their work so seriously, and he definitely deserves more opportunities.To Gerald’s lecturer: You have a dedicated and hardworking student who represents his school well. He has great potential, and I hope he gets the recognition he deserves.Overall, excellent service from StarShield, and I appreciate the effort Gerald put into helping me. Keep up the good work!

04:07 08 Feb 25

GeraldHe is friendly and explained to me the process of this repair that the hard disk is faulty and beyond repair. He also assured me that the faulty hard disk will be disposed together with allthe others faulty parts which Star Shield had accumulated. He also informed that Star Shield is a accredited company where information wills not be leaked out from the faulty hard disk. Thanks for the assurance. Good job.

07:31 06 Feb 25

Devika Kumarasamy

10:02 25 Jan 25

Great service and quick delivery by Gerald! Recommended

04:34 25 Jan 25

Just went to service my laptop at Star Shield and service was prompt and efficient by Gerald! 🙂

08:31 24 Jan 25

fantastic customer service by gerald 🙂

04:22 24 Jan 25

Staff member Gerald was extremely helpful and polite, throughout the entire 3.5 weeks, that was required to repair the laptop's keyboard. The Extended Warranty was extremely helpful and worth the initial investment 2 years ago, when I purchased the laptop. Something which would have cost me $300-$400, IF I had repaired externally, was covered FOC for me, once I sent the laptop to STAR Shield. Highly Recommended 🙂

06:24 23 Jan 25

Very professional and helpfulFriendly and approachableWayne is the person serving meVery customer oriented. I didn't book appointment but he still serves me.Really appreciate it

08:11 18 Jan 25

Very goods service

03:52 17 Jan 25

Gerald is very patient and explain in details to all my queries professionally.

04:54 15 Jan 25

Sericed by Gerald. Tip top and clear. Fully satisfied.

04:15 15 Jan 25

I am glad that to purchase the extended warranty, my laptop keyboard and touch pad was faulty after 3 years and were replaced with the new parts within 2 to 3 weeks despite there is holidays in between.

03:10 14 Jan 25

Gerald is friendly and helpful

11:41 11 Jan 25

CK is very helpful and professional, efficient in his service!

03:07 28 Dec 24

09:43 11 Dec 24

Good service and customer experience from Wayne. Very friendly!

08:20 30 Nov 24

Hi Elan...thank you for your services. it was really helpful.

Shubhradeep Saha

05:08 30 Nov 24

Had Wayne helped me fixed my screen and my charging port with no issues at all. 5/5 satisfaction from me 🙂

09:59 29 Nov 24

Gerald good services for attending to my request.

03:25 29 Nov 24

The customer service is polite, friendly and professional.Wayne

06:58 28 Nov 24

Wayne was very helpful and friendly in troubleshooting the issues with my watch, and guiding me through the warranty process

07:58 27 Nov 24

Laptop was under starshield warranty and lcd screen was spoilt. Good customer service and hassle free repair. Worth the extended warranty. Staff Wayne provided excellent service.

07:03 26 Nov 24

Gerald

abdul hakkim ah

04:13 26 Nov 24

Sent my laptop in for servicing, service staff is very friendly and able to assist me in the process and explained in detail on the repairs.

07:00 23 Nov 24

Very good and fast customer service. Knowledgable staff and very friendly.

10:23 22 Nov 24

Thank you Hwa Jun and Wayne for the prompt service and exceptional customer service . I'm very happy of how the company trained service team to be both helpful and considerate

05:48 20 Nov 24

Staff Elan has been helpful and attentive to issues. Prompt service provided

08:19 18 Nov 24

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Data Protection Officer

Cleonice Chua
Data Management Director
pdpa@starshield.sg
+65 6893 3303

Contact Us

38 Jalan Pemimpin #08-05 Singapore 577178

(2 Mins Walk from Marymount MRT, SSEW Customer to use App for Priority Repair)

repair-services@starshield.sg