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About Us
Our Services
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Contact Us
Careers
- Ambassador Programme

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Our Services
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Contact Us
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- Ambassador Programme

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Buy Extended Warranty

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What our customers Love about us

Star Shield - Extended Warranty and Computer Repair Service

4.7

Based on 1300 reviews

See all reviews Write a review

Very polite, efficient and fast service.

07:36 19 Sep 25

Reyvier provide good service.

03:25 30 Aug 25

Jason is professional and good

05:05 23 Aug 25

Served by Jason, appreciated his help in guiding me through the repair process.

09:47 22 Aug 25

Convenient to access the new office at M38, near Marymount. Reyvier has been very patient and helpful to my queries. Taking his lunch to do his service. Highly Recommended. Thank you.

05:01 22 Aug 25

Mr Reyvier is provide very good services and very friendly. Good job.

02:14 22 Aug 25

I was served by the supervisor Ck. He is knowledgeable, n very professional in his service. A true Jem to the company. Strongly recommend him for any service or software issues.Highly satisfied!👍

09:54 23 Jul 25

I purchased the extended warranty for my printer under the Star Shield coverage, and after just one year of use, it malfunctioned. I promptly sent it in for repair and was offered a brand new printer of the same model for only a $24 top-up. This entire process was completed in two weeks, clearly demonstrating that this warranty was a smart investment!While some reviews suggest that the service staff needs more training, I want to highlight that the two young gentlemen who assisted me were exceptional. It appears that the company is committed to offering opportunities to individuals with special needs, and I commend them for that.

03:21 18 Jul 25

03:02 18 Jul 25

Mr. Jason is very professional and extremely helpful, Plus knowledge.I really very happy and greatful to have him helping me.6 stars service. Thank you so much Mr. Jason 🙂

08:11 12 Jul 25

Jason was very supportive and knowledgeable on the products and services offered.

01:53 01 Jul 25

laptop was smooth and fast after returns

10:10 21 Jun 25

Jason has been polite and professional in his work.

01:55 19 Jun 25

Staff was patient, detailed, cautious when entertaining to customers.Deserved 5 starts rating.

07:47 17 Jun 25

Fast repair

04:24 13 Jun 25

Very good experience experience here at Starshield, much thanks to Keng En. A NYP intern who really made the customer experience smooth and easy for me, much appreciated.

08:26 12 Jun 25

Jason is a very help and kind staff. Kudos to him!

09:56 27 May 25

Nigel has explained to me clearly on the hp issue. He is so friendly.

10:02 23 May 25

10:55 21 May 25

Good sales service

05:34 20 May 25

Nigel is the guy serving me.. excellent service provided

03:06 16 May 25

Fast and prompt serviceHelpful too

13:12 15 May 25

Jason provided outstanding customer service !

06:07 14 May 25

Very good service by Nigel.

04:54 13 May 25

Nigel was very friendly and explained the repair works done on my laptop very throughly.

06:46 09 May 25

Nigel - Good service n explained the details on coverage. He convinced me to buy extension of warranty.

06:33 09 May 25

Attended by Nigel, great service and address all my concerns

05:20 09 May 25

Nigel is very helpful in explaining what has been serviced / replaced for mu laptop.

03:26 09 May 25

Good service. Thanks Nigell

07:45 08 May 25

Jason is patient and walk through the repair processes in great detail.

01:55 08 May 25

Attended by nigel. Quick and smooth flow

06:09 06 May 25

Nigel - Good service. Answered all my questions

04:06 02 May 25

Attend by Jason Gun on 30 Apr 2025, was helpful and efficient.TQ for your service.

05:46 30 Apr 25

Was served by Jason, bro was kind and explained everything clearly

10:29 29 Apr 25

Staff: NigelFriendly and very informative 😭👍🏻

04:09 29 Apr 25

Send my laptop for repair at this location on 29/04/25 11.30pm. Was served by Nigel and was very satisfied with the experience.

03:47 29 Apr 25

Brought my airpods for repair as I bought the extended warranty from them when Challenger was selling the service 2 years back. The staff, Nigel, who served me was polite and helpful.Prior appt is needed on the app and slots are readily available. I could make an appt for the next day.The only downside was that the repair time was a bit too long (2 weeks). Will update again on the repair status.

02:33 29 Apr 25

Jason is very helpful and patient. Great service.

02:03 26 Apr 25

I was served by Nigel, he was quite helpful and courteous, keep up the good job.

07:15 25 Apr 25

everything was done pretty quickly and without a hassle ! good job jason !

05:45 22 Apr 25

Very responsible — when issues cannot be resolved through email, they guide the customer directly to the service center and help us solve the problem.

07:55 15 Apr 25

Nigel- Speedy service, thanks

06:00 05 Apr 25

Nigel, was very helpful and knowledgeable with his work.Had a wonderful experience.Thank you, Nigel.

05:05 04 Apr 25

Nigel was very courteous and helpful.

09:43 02 Apr 25

I came here to solve issues with my laptop including charging, keyboard hardware problems and also blue screen issues. The staff here were fast and efficient, also friendly and patient with me. Good services from Nigel and Jerald who have helped me with these, thank you

08:04 02 Apr 25

Star Shield technician, Nigel is very helpful and friendly. Great job!

07:54 02 Apr 25

Very great service from both Wayne &Gerald

07:27 02 Apr 25

Superb service by Nigel!

05:41 02 Apr 25

Cs Nigel very detail n helpful.

03:22 02 Apr 25

"I had a fantastic experience, The service was excellent, and the staff was incredibly friendly and helpful. Thanks Nigel

Mathusuran Nair

02:07 02 Apr 25

03:06 31 Mar 25

Wayne helped me in a quick and efficient manner

Mohamed Nijamudeen

06:28 28 Mar 25

I recently had to claim a warranty for my Shokz earpiece, and the process was smooth, thanks to Nigel's assistance. He was professional, helpful, and ensured everything was handled efficiently. The staff were also friendly and accommodating throughout the process. I highly recommend purchasing a warranty from Star Shield for your valuable electronic devices, as they provide excellent support and hassle-free service.

06:36 27 Mar 25

Nigel good service.

04:08 25 Mar 25

Nigel good service and polite.

03:18 25 Mar 25

Staff Nigel very helpful and explain what's been done.

02:56 25 Mar 25

Staff was friendly and patient with the explanation to my questions.Served by Nigel

Gavin Teoh Wei Tjiet

02:26 25 Mar 25

05:27 22 Mar 25

Detailed and patient CS from Nigel!

04:04 22 Mar 25

Service given was very good. Just took very long to fix laptop.Nigel was very kind in giving info.

08:23 21 Mar 25

Nigel was helpful in explaining the issues with servicing my laptop. And good to know details to be aware for future use.

Dr. Raymond Ghin

05:36 21 Mar 25

5 stars for the team (special mention to Nigel and the tech boy .. unfortunately, I do have your name).To be honest, it didn't start well as they wanted to keep my PC (for keyboard replacement) for 2 weeks. Managed to sort out the logistics and resolved my problems within the one week.All ended good and well.

04:58 21 Mar 25

03:01 21 Mar 25

Thank you Migel of his service.

02:33 19 Mar 25

Super fast service providerGreat job guys

07:42 14 Mar 25

Gerald has been very helpful and professional. He gave good advice. I am very happy with the service.

02:29 13 Mar 25

09:18 12 Mar 25

I got my headphones after sending it for repair. its great. thanks Wayne!!

04:32 04 Mar 25

Gerald , nice service is provided

10:48 28 Feb 25

Great support by the Gerald on follow up from start to end of repair for my Pixel 7 Pro.. Great hospitality from Start Shield..

05:12 28 Feb 25

Thanks gerald for the excellent service and answering all my questions

06:02 26 Feb 25

The phone is under extended warranty. The service is excellent . Thanks youGerald.

02:35 22 Feb 25

Good service gerald

01:38 22 Feb 25

Wayne and Gerald was very helpful. TQ

05:44 21 Feb 25

09:37 19 Feb 25

Visit this service centre and attended by Gerald. Professional service and prompt reply upon questions . Thanks

05:19 19 Feb 25

The experience was good and able to fix the issue before the committed time.

02:12 19 Feb 25

Gerald's service is very excellent, helpful n frienfly. Managed to solve my problems to his best ability.Thks

03:56 18 Feb 25

Staff are good and friendly. I recommend this Starshield.

09:09 08 Feb 25

Had a great experience with StarShield Warranty, thanks to Gerald, an ITE intern who went above and beyond in assisting me. He was diligent, knowledgeable, and handled everything with professionalism. It’s rare to see interns take their work so seriously, and he definitely deserves more opportunities.To Gerald’s lecturer: You have a dedicated and hardworking student who represents his school well. He has great potential, and I hope he gets the recognition he deserves.Overall, excellent service from StarShield, and I appreciate the effort Gerald put into helping me. Keep up the good work!

04:07 08 Feb 25

GeraldHe is friendly and explained to me the process of this repair that the hard disk is faulty and beyond repair. He also assured me that the faulty hard disk will be disposed together with allthe others faulty parts which Star Shield had accumulated. He also informed that Star Shield is a accredited company where information wills not be leaked out from the faulty hard disk. Thanks for the assurance. Good job.

07:31 06 Feb 25

Devika Kumarasamy

10:02 25 Jan 25

Great service and quick delivery by Gerald! Recommended

04:34 25 Jan 25

Just went to service my laptop at Star Shield and service was prompt and efficient by Gerald! 🙂

08:31 24 Jan 25

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Data Protection Officer

Cleonice Chua
Data Management Director
pdpa@starshield.sg
+65 6893 3303

Contact Us

M38, 38 Jalan Pemimpin #08-05 Singapore 577178

(2 Mins Walk from Marymount MRT, SSEW Customer to use App for Priority Repair)

repair-services@starshield.sg