Careers

Join Our Star Shield Family

Join Our Star Shield Family

Are you our next

Computer Service Technician?

Be part of Singapore’s largest repair service provider!

Interested applicants please send your resumes to hr@starshield.sg

Available Positions

Computer Service Technician

  • High base + Commission
  • Full & Part Time position available
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Responsibilities:

  • To understand and review customers’ feedback to determine details of issues with the equipment
  • To diagnose the devices and provide a resolution by using diagnostic software and equipment
  • To provide advice to the customer concerning their device issues, and request approval for advanced repair or extra charges incurred if necessary
  • To inspect units for any cosmetic defects and exclusion clauses, and advise the customer accordingly
  • To disassemble and assemble equipment to examine parts, for wear or defects or for repairs
  • To repair the devices using specific tools and equipment
  • To analyze the functional performance of the devices after repairs have been carried out
  • To ensure that the devices that are repaired are serviced well so as to prevent unnecessary breakdowns or re-work
  • To meet the service quality standards and timelines set by the organization so to achieve customer satisfaction
  • Other duties as assigned by the supervisor

Do you have what it takes to bring us to the next level?

  • Salary Range: $1,600 – $3,000 + applicable commission + Team Bonus
  • Job Type: Part-Time and Full-Time
  • Working Location: To be allocated accordingly
  • Working Hours: 6-day Work Week (Tuesday-Sunday), 1PM-9PM

Ideal Skills & Requirements:

  • Minimum NITEC / Diploma in Computer Science / Information Technology, or equivalent
  • Minimum 1 year’s hands-on and working experience in a similar capacity
  • Must have the following skills: computer hardware and software troubleshooting,
  • Computer Hardware Assembling and Disassembling, Testing and Diagnostic software
  • Must be able to speak, read and write English to communicate with English-speaking customers
  • Experience in mobile phone repairs would be advantageous
  • Candidates with no prior experience are welcomed as trainees, and a comprehensive traineeship program will be provided