Extended Warranty Elite Plan

Accidents happen. Devices always breakdown at the worst possible moment. But don’t worry, Star Shield Elite Extended Warranty have got you covered. Get protected for 2 years under our comprehensive coverage beyond the standard manufacturer’s warranty exclusively at all Challenger stores island wide. Say no more to unexpected repair costs!

Our Elite Plan Coverage

PC/Notebooks, tablets, smartphones, printers, digital cameras, Wi-Fi routers, IP cameras, Fitness Trackers, Smartwatch, LCD/LED Monitors, Headphones, Bluetooth Speakers, Bluetooth Earpiece and Wireless Earbuds.

Our Demo Plan Coverage

PC Desktop, Laptop, Monitor, Smartphone and Tablet.

Our Coverage Benefits

Star Shield recognize that every individuals have different needs. Regardless where your technology needs are at, Star Shield extended warranty is able to provide a plan to meet your needs.

*Standard Extended Warranty has been ceased since May 2021.





Replacement Parts

Service Labour

Diagnostic Service

Cleaning Service

Over the Phone Technical Support

Digital Warranty Record

Priority Repair

1-to-1 Exchange (Beyond Repair)

Loan Units (Subjected to availability for laptops only)

1-Time Cracked Screen Replacement

1-Time Fire, Theft and Flood Replacement

Power Surge Protection

Number of Time Claimable Unlimited till coverage value
Coverage Value 100%
Excess Fees (per Repair Service) NO Excess*
Coverage Duration 24 Months 6 Months
Loan Unit is only applicable to Notebooks.
Cracked Screen Replacement is only applicable to Notebooks, Mobile Phones, Tablets and Fitness Trackers.
Fire and Flood at home, Theft at home with break-in. (Has ceased with effect from 1st May 2022)


* Excess fee repair applies for Microsoft products (Waive 2021 Jan). Elite Plan is available for purchase in Challenger stores or Hachi.Tech.
Demo Plan comes without manufacturer warranty – 6 months coverage starting from device purchased date. (2021 Mar).

For the full terms and conditions, click here.

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