With the Star Shield Extended Warranty, you don’t have to worry about unexpected device breakdowns anymore. We’ve got you covered with repairs or replacements that your devices may require. Our skilled technicians will have your devices up and running in no time.
Our Product Coverage
Desktop
Laptop
Our Coverage Benefits
We recognize that different businesses and individuals have different needs. For some, the future is uncertain, and their technology needs could change dramatically, while others are more established and stable. Regardless of where you are at, we can provide a technology solution to meet your needs.
*Standard Extended Warranty has been ceased since May 2021.
SERVICE COVERAGE
LITE PLAN
PREMIUM PLAN
ELITE PLAN
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| Service Labour |
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| Diagnostic Service |
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| Cleaning Service |
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| Over the Phone Technical Support |
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| 1-Time Cracked Screen Replacement |
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| Digital Warranty Record |
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| Priority Repair |
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| 1-to-1 Exchange (Beyond Repair) |
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| Loan Units (Subjected to availability for laptops only) ➊ |
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| 1-Time Cracked Screen Replacement ➋ |
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| 1-Time Fire, Theft and Flood Replacement ➌ |
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| Power Surge Protection |
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| Number of Time Claimable | 1 | Unlimited till coverage value | |
| Coverage Value | 50% | 100% | |
| Excess Fees (per Repair Service) | 20% | NO Excess* | |
| Coverage Duration | 6 Months | 12 Months | |
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➊ Loan Unit is only applicable to Notebooks. Elite Plan is only available to Challenger ValueClub members for purchase in Challenger stores or Hachi.Tech. For the full terms and conditions, click here. |
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What do Extended Warranty Plans mean?
An extended warranty plan is an extra protection plan that is bought after the manufacturer’s warranty. It preserves your electronics in the sense that they shield them from occurrences such as break down, repair services, and parts Installation. This means that our extended warranty services cover your devices for longer than manufacturer’s warranty, offered to avoid the cost of repairing and replacing devices when they fail.
Whether you are planning to get a new gadget or are requiring insurance for your existing gadget, our extended warranty electronics plans are created for you. When you go for Star Shield, you can be guaranteed of our protection for your valuable electronics in terms of reliable and affordable plans.
Wondering why people should opt to buy Extended Warranty?
As seen today, devices are made durable to be used for several years but, sometimes you find specific problems emerging after the warranty period of the manufacturer. That is where the extended warranty steps in to help you protect your investment in case mishap happens. Our plans give you extra peace of mind because we agree to fix or cover any damages that are not covered under the warranty and could run you up hundreds of dollars.
Our extended warranty plans are fairly flexible in that they can be used on anything from mobile phones, tablets and many more electronic devices. This makes it easier for you to enjoy the best possible coverage available at the best possible prices so that in the event any devices are damages they can be repaired or replaced without much fuss.
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