With the Star Shield Extended Warranty, you don’t have to worry about unexpected device breakdowns anymore. We’ve got you covered with repairs or replacements that your devices may require. Our skilled technicians will have your devices up and running in no time.
Our Product Coverage
Desktop
Laptop
Our Coverage Benefits
We recognize that different businesses and individuals have different needs. For some, the future is uncertain, and their technology needs could change dramatically, while others are more established and stable. Regardless of where you are at, we can provide a technology solution to meet your needs.
*Standard Extended Warranty has been ceased since May 2021.
SERVICE COVERAGE
LITE PLAN
PREMIUM PLAN
ELITE PLAN
| Replacement Parts |
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| Service Labour |
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| Diagnostic Service |
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| Cleaning Service |
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| Over the Phone Technical Support |
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| 1-Time Cracked Screen Replacement |
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| Digital Warranty Record |
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| Priority Repair |
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| 1-to-1 Exchange (Beyond Repair) |
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| Loan Units (Subjected to availability for laptops only) ➊ |
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| 1-Time Cracked Screen Replacement ➋ |
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| 1-Time Fire, Theft and Flood Replacement ➌ |
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| Power Surge Protection |
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| Number of Time Claimable | 1 | Unlimited till coverage value | |
| Coverage Value | 50% | 100% | |
| Excess Fees (per Repair Service) | 20% | NO Excess* | |
| Coverage Duration | 6 Months | 12 Months | |
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➊ Loan Unit is only applicable to Notebooks. Elite Plan is only available to Challenger ValueClub members for purchase in Challenger stores or Hachi.Tech. For the full terms and conditions, click here. |
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What Our Customers Say?