Computer Repair
A computer that won’t start, or one that keeps crashing halfway through a task, tends to show up at the worst possible moment. Star Shield has repaired devices for homes and businesses in Singapore since 2008, and in that time we’ve worked on tens of thousands of laptops and desktops brought in for computer repairs of every kind. If you’re comparing computer repair Singapore providers right now, here’s what actually happens when you bring us a device.
Level 1
- Software update
- Virus clean-up
- Re-installation of operating systems and drivers
- Data backup and recovery
Level 2
- Display card
- Network interface card
- Hard disk
- RAM / CPU / PSU
- LED screen replacement
- Motherboard replacement
Level 3
- Motherboard repair
All repaired parts comes with a 90 days warranty.
Please note that the prices stated below excludes service labor charges unless otherwise stated.
(8 /10/11)
Software Installation (e.g.: Anti-Virus, MS Office, etc)
Back-up Service (Data files, photos, music, email, etc)
Cloning Service (Data files, photos, music, email, etc)
OEM – Windows Battery
No Service/Labor Charges apply.
– Exclude AVITA ; Lenovo Miix & Surface Pro
OEM Keyboard Replacement for Macbook Pro/Air
14.0″ (Non-Touch Screen)
MS Surface PRO 6 & 7
MS Surface GO – 10.1″ (182X)
MS Surface GO 2 – 10.5″ (190X)
MS Surface Laptop 2 (176X)
11″ Air (A1370, A1465) – Top Assembly
No Service/Labour charges applicable.
13″ Air (A1369, A1466) – Top Assembly
No Service/Labour charges applicable.
13″ Air Retina (A1932) – Top Assembly
No Service/Labour charges applicable.
12″ Retina (A1534) – Top Assembly
No Service/Labour charges applicable.
13″ Retina (A1425, A1502) – Top Assembly
No Service/Labour charges applicable.
13″ Retina (A1706, A1708) – Top Assembly
No Service/Labour charges applicable.
13″ Retina (A1989) – Top Assembly
No Service/Labour charges applicable.
15″ Retina (A1398) – Top Assembly
No Service/Labour charges applicable.
No Service/Labour charges applicable.
No Service/Labour charges applicable.
No Service/Labour charges applicable.
Laptop CPU/GPU Fan Module Replacement
Laptop Speaker Set (comes with Left + Right)
Laptop standalone WiFi Card (non-soldered type)
Windows Laptop standalone Webcam
Mac/Win Laptop Touchpad
Others: (eg : Touchpad; USB port; Charging port, LVDs Cable, I/O_Board etc)
2.5′′ Sata SSD (Crucial Brand)
PCIE M.2 NVMe SSD (Crucial Brand)
Lost, Deleted, Formatted, Corrupt Drive Files – Drive still detecting. Turn around time 2~3 weeks. Rate not stricted by data size.
Subject to Drive type Eg: SSD or HDD. Turn around time 4~5 weeks. Rate not stricted by data size
A-Casing (aka LCD Back Cover)
General Services
Vista / 7 / 8 /10)
Software Installation (e.g.: Anti-Virus, MS Office, etc)
Back-up Service (Data files, photos, music, email, etc)
Cloning Service (Data files, photos, music, email, etc)
Mainboard Repair
Mainboard Repair for Macbook (Yr 2009 – 2012)
Battery Replacement
OEM – Windows Battery (Internal)
OEM – Windows Battery (for RAZER, AFTERSHOCK, GIGABYTE & Gaming Series)
No Service/Labor Charges apply.
No Service/Labor Charges apply.
For 13″ /15″ Macbook Pro Retina & 12″ Macbook (Year 2013~2017)
No Service/Labor Charges apply.
No Service/Labor Charges apply.
Keyboard Repair
– Exclude AVITA ; Lenovo Miix & Surface Pro
OEM Keyboard Replacement for Macbook Pro/Air (Yr 2013 – 2017)
AVITA Magus detactable Keyboard Cover
No Service/Labor Charges applicable.
Lenovo MIIX series detactable Keyboard Cover
No Service/Labor Charges applicable.
Microsoft Surface Pro series Keyboard Cover
No Service/Labor Charges applicable.
Windows LED / LCD Display
14.0″ (Non-Touch Screen)
MS Surface PRO 6 & 7
MS Surface GO – 10.1″ (182X)
MS Surface GO 2 – 10.5″ (190X)
MS Surface Laptop 2 (176X)
MacBook LED / LCD Display
13″ Pro (A1278)
15″ Pro (A1286)
11″ Air (A1370, A1465) – Top Assembly
No Service/Labour charges applicable.
13″ Air (A1369, A1466) – Top Assembly
No Service/Labour charges applicable.
13″ Air Retina (A1932) – Top Assembly
No Service/Labour charges applicable.
12″ Retina (A1534) – Top Assembly
No Service/Labour charges applicable.
13″ Retina (A1425, A1502) – Top Assembly
No Service/Labour charges applicable.
13″ Retina (A1706, A1708) – Top Assembly
No Service/Labour charges applicable.
13″ Retina (A1989) – Top Assembly
No Service/Labour charges applicable.
15″ Retina (A1398) – Top Assembly
No Service/Labour charges applicable.
No Service/Labour charges applicable.
No Service/Labour charges applicable.
No Service/Labour charges applicable.
Other Repair
Laptop CPU/GPU Fan Module Replacement
Internal DVD/CD-RW Drive (for Laptop/Desktop)
Laptop Speaker Set (comes with Left + Right)
Laptop standalone WiFi Card (non-soldered type)
Windows Laptop standalone Webcam
Mac/Win Laptop Touchpad $80 180 Days
Others: (eg : Touchpad; USB port; Charging port, LVDs Cable, I/O_Board etc)
Hard Disk / Solid State Drive
2.5′′ Sata SSD (Crucial Brand)
Add $20 for Samsung brand.
M.2 SSD (Transcend Brand)
PCIE M.2 NVMe SSD (Crucial Brand)
For Macbook Pro Retina/Air Year – 2013~2017
Memory
Data Recovery
Lost, Deleted, Formatted, Corrupt Drive Files – Drive still detecting. Turn around time 4~5 weeks. Rate not stricted by data size.
Subject to Drive type Eg: SSD or HDD. Turn around time 4~5 weeks. Rate not stricted by data size
Power Supply
Outer Case (For Windows Laptop)*
A-Casing (aka LCD Back Cover)
B-Casing (aka LCD Front Bezel) – for non-Touchscreen – 17″ onwards
C-Casing (aka Keyboard Outer Cover) – 17″ onwards
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Devices can be dropped off at Star Shield Service Centre from Mondays to Saturdays, between 11am to 7pm. Pick-up and drop-off services are also available, call or chat with us to find out more. Mobile phones repaired by Star Shield will be covered by our 30-day...
Signs Your Device Needs a Closer Look
Not every fault is dramatic. Some machines fail loudly; others just get slower and slower until one day they don’t turn on at all. A few patterns we see often:
- The device powers on but freezes within minutes of use
- A display that’s cracked, dim, or showing lines, which usually points to a computer monitor repair
- Fans running constantly or the casing feeling warm even at idle
- Water or coffee spilled near the keyboard, followed by odd behavior days later
- Files taking noticeably longer to open than they used to
- A charging port that only works if the cable is angled a certain way
Some of the above are quick fixes. A battery swap, for instance, can be done in under an hour once the part is on hand. Anyone can walk into a computer repair shop and get quoted on the spot for issues like these, though the quote is only as good as the diagnosis behind it.
When the Fault Sits Inside the Board
Not everything shows up on the surface. A laptop that won’t power on at all, or shuts off randomly with no clear trigger, often has a fault on the board itself rather than in a cable or a battery. Fixing that properly means a computer motherboard repair, and it isn’t something we hand to a junior on their first week. Our technicians train specifically on this work because a wrong solder joint can turn a fixable board into scrap.
Here’s roughly what the computer repair process looks like from your end, and it’s the same regardless of how minor or major the job is:
- Bring the device to our outlet near Marymount MRT, or book a free pickup
- We run diagnostics first and confirm the cause before quoting a price
- You approve (or don’t) before anything is opened up or replaced
- Every completed repair comes with a minimum 30-day warranty
- Collect it yourself, or have it delivered back to your address
We’ve built our computer repair and service around that sequence because skipping the diagnosis step is how repairs go wrong twice instead of once.
Ready When You Are
There are plenty of repair counters scattered across the island, and price alone won’t tell you much about which one to trust. What tends to matter more is whether a shop diagnoses before repairing, whether parts are genuine, and whether the warranty holds up if the fault returns. Our first-fix rate sits at 95%, tracked across roughly 50,000 devices repaired to date, and it’s a large part of why we’re one of the options for a computer repair shop Singapore residents keep coming back to. If your device needs looking at, drop it off at our Marymount outlet or book a free pickup, and we’ll have a diagnosis and quote ready before anything is touched.
FAQ
1. How long does a repair usually take?
Battery and keyboard swaps are often same-day. A motherboard-level repair can take one to three weeks depending on parts.
2. Do you collect and deliver devices?
Yes, free pickup and delivery is available across Singapore, so a visit in person isn’t required.
3. Is there a warranty once the repair is done?
Every job carries a minimum 30-day warranty regardless of what was fixed.
4. Which brands can you work on?
Most major laptop and desktop brands sold here, including Dell, HP, Lenovo, Acer, and Apple.
5. What should I do if liquid got inside my computer?
Switch it off and bring it in quickly. Corrosion sets in fast, and early cleaning gives it a real chance of recovery.

