Premium Extended Warranty Plan

With the Star Shield Premium Extended Warranty, you don’t have to worry about unexpected device breakdowns anymore. We’ve got you covered with repairs or replacements that your devices may require. Our skilled technicians will have your devices up and running in no time.

Our Premium Plan Coverage

PC/Notebooks, tablets, smartphones, printers, digital cameras, Wi-Fi routers, IP cameras, Fitness Trackers, Smartwatch, LCD/LED Monitors, Headphones, Bluetooth Speakers, Bluetooth Earpiece and Wireless Earbuds.

Our Coverage Benefits

Star Shield recognize that every individuals have different needs. Regardless where your technology needs are at, Star Shield extended warranty is able to provide a plan to meet your needs.

*Standard Extended Warranty has been ceased since May 2021.

SERVICE COVERAGE

STRANDARD PLAN

PREMINUM PLAN

Replacement Parts

Service Labour

Diagnostic Service

Cleaning Service

Over the Phone Technical Support

1-Time Warranty Ownership Transfer

Digital Warranty Record

Priority Repair

1-to-1 Exchange (Beyond Repair)

Loan Units (Subjected to availability for laptops only)

1-Time Cracked Screen Replacement

1-Time Fire, Theft and Flood Replacement 

Power Surge Protection

Number of Time Claimable Unlimited till Coverage Value
Coverage Value 100%
Excess Fees (per Repair Service) No Excess*
Coverage Duration 24 Months

Loan Unit is only applicable to Notebooks.
Cracked Screen Replacement is only applicable to Notebooks, Mobile Phones, Tablets and Fitness Trackers.
Fire and Flood at home, Theft at home with break-in. (Has ceased with effect from 1st May 2022)

*Excess fee repair applies for Microsoft products (Waive 2021 Jan).
Premium Plan is only available for purchase online. This plan can only be purchased with at least 1 – 3 years of manufacturer warranty and within 6 months from the device purchased date.

For the full terms and conditions, click here.

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