Star Shield x Circles.Life Promotion

by admin | Aug 19, 2022 | Promotions

Enjoy 5G Plans + Extended Warranty in One Smart Deal! Star Shield x Circles.Life brings you 300GB & 500GB SIM-only plans packed with roaming, unlimited talktime, and bonus 20% OFF device warranty.

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Coming Soon

by admin | Aug 19, 2022 | Promotions

Enjoy 5G Plans + Extended Warranty in One Smart Deal! Star Shield x Circles.Life brings you 300GB & 500GB SIM-only plans packed with roaming, unlimited talktime, and bonus 20% OFF device warranty.

Coming Soon

by admin | Aug 19, 2022 | Promotions

Devices can be dropped off at Star Shield Service Centre from Mondays to Saturdays, between 11am to 7pm.
Pick-up and drop-off services are also available, call or chat with us to find out more.
Mobile phones repaired by Star Shield will be covered by our 30-day warranty.
All promotions and offers by Star Shield are subjected to a set of terms and conditions, which we reserve the right to change without prior notice, in the best interests of the company.
The right to amend terms and conditions includes changing the price of the promotion or offer, terminating the offer before stated validity date, changing the details of the promotion or offer or any other changes in order to protect the interests of the company or under circumstances of abuse.

Coming Soon

by admin | Aug 19, 2022 | Promotions

Only PAID hardware parts replacement for desktop computers and laptops will be covered by our 180-day warranty. Other devices such as mobile phones repaired by Star Shied will be covered by our 30-day warranty.
The following are NOT covered under warranty repair – Cracked LCD, accidents, abuse, misuse, liquid, ﬁre, improper ventilation and any damages resulting from wear and tear. New part replacement(s) will be charged accordingly.
Faulty replaced parts will not be returned to customer regardless of in-warranty or out-of-warranty.
Evaluation fee will be forfeited in the event the customer disagrees to proceed with the repair.
All promotions and offers by Star Shield are subjected to a set of terms and conditions, which we reserve the right to change without prior notice.
All visuals used in promotional collaterals are strictly for illustration purposes only.

What our customers Love about us

Star Shield - Extended Warranty and Computer Repair Service

4.7

Based on 1293 reviews

See all reviews Write a review

I was served by the supervisor Ck. He is knowledgeable, n very professional in his service. A true Jem to the company. Strongly recommend him for any service or software issues.Highly satisfied!👍

Kwok Thong Hui

09:54 23 Jul 25

I purchased the extended warranty for my printer under the Star Shield coverage, and after just one year of use, it malfunctioned. I promptly sent it in for repair and was offered a brand new printer of the same model for only a $24 top-up. This entire process was completed in two weeks, clearly demonstrating that this warranty was a smart investment!While some reviews suggest that the service staff needs more training, I want to highlight that the two young gentlemen who assisted me were exceptional. It appears that the company is committed to offering opportunities to individuals with special needs, and I commend them for that.

F Ng

03:21 18 Jul 25

thant zin

03:02 18 Jul 25

Mr. Jason is very professional and extremely helpful, Plus knowledge.I really very happy and greatful to have him helping me.6 stars service. Thank you so much Mr. Jason 🙂

Alvin Goh

08:11 12 Jul 25

Jason was very supportive and knowledgeable on the products and services offered.

Julius Jovero

01:53 01 Jul 25

laptop was smooth and fast after returns

aldrich

10:10 21 Jun 25

Jason has been polite and professional in his work.

joel lam

01:55 19 Jun 25

Staff was patient, detailed, cautious when entertaining to customers.Deserved 5 starts rating.

Xiang Yan Ting

07:47 17 Jun 25

Fast repair

Sameer Ahamed

04:24 13 Jun 25

Very good experience experience here at Starshield, much thanks to Keng En. A NYP intern who really made the customer experience smooth and easy for me, much appreciated.

Nigel Ng

08:26 12 Jun 25

Jason is a very help and kind staff. Kudos to him!

Justin Choo

09:56 27 May 25

Nigel has explained to me clearly on the hp issue. He is so friendly.

Pei Pei

10:02 23 May 25

Md Hadi

10:55 21 May 25

Good sales service

Julian Teh

05:34 20 May 25

Nigel is the guy serving me.. excellent service provided

simon teh

03:06 16 May 25

Fast and prompt serviceHelpful too

Angeline Ee

13:12 15 May 25

Jason provided outstanding customer service !

Kevin C

06:07 14 May 25

Very good service by Nigel.

Xinzhi Qi

04:54 13 May 25

Nigel was very friendly and explained the repair works done on my laptop very throughly.

H Z

06:46 09 May 25

Nigel - Good service n explained the details on coverage. He convinced me to buy extension of warranty.

Nana Chan

06:33 09 May 25

Attended by Nigel, great service and address all my concerns

Lenard Kek

05:20 09 May 25

Nigel is very helpful in explaining what has been serviced / replaced for mu laptop.

Joel Tan

03:26 09 May 25

Good service. Thanks Nigell

kaguten sg

07:45 08 May 25

Jason is patient and walk through the repair processes in great detail.

Veronica Tan

01:55 08 May 25

Attended by nigel. Quick and smooth flow

Chris

06:09 06 May 25

Nigel - Good service. Answered all my questions

ktc wee

04:06 02 May 25

Attend by Jason Gun on 30 Apr 2025, was helpful and efficient.TQ for your service.

Lynda MJ

05:46 30 Apr 25

Was served by Jason, bro was kind and explained everything clearly

Melvin ang

10:29 29 Apr 25

Staff: NigelFriendly and very informative 😭👍🏻

Biubiuz

04:09 29 Apr 25

Send my laptop for repair at this location on 29/04/25 11.30pm. Was served by Nigel and was very satisfied with the experience.

Dennis Tan

03:47 29 Apr 25

Brought my airpods for repair as I bought the extended warranty from them when Challenger was selling the service 2 years back. The staff, Nigel, who served me was polite and helpful.Prior appt is needed on the app and slots are readily available. I could make an appt for the next day.The only downside was that the repair time was a bit too long (2 weeks). Will update again on the repair status.

Hwee Aun Koh

02:33 29 Apr 25

Jason is very helpful and patient. Great service.

Larry Lim

02:03 26 Apr 25

I was served by Nigel, he was quite helpful and courteous, keep up the good job.

Jason Chan

07:15 25 Apr 25

everything was done pretty quickly and without a hassle ! good job jason !

yuzu

05:45 22 Apr 25

Very responsible — when issues cannot be resolved through email, they guide the customer directly to the service center and help us solve the problem.

Yuki Wang

07:55 15 Apr 25

Nigel- Speedy service, thanks

julius khoo

06:00 05 Apr 25

Nigel, was very helpful and knowledgeable with his work.Had a wonderful experience.Thank you, Nigel.

Adrain Hong

05:05 04 Apr 25

Nigel was very courteous and helpful.

Aari Sanu

09:43 02 Apr 25

I came here to solve issues with my laptop including charging, keyboard hardware problems and also blue screen issues. The staff here were fast and efficient, also friendly and patient with me. Good services from Nigel and Jerald who have helped me with these, thank you

Iko Rui

08:04 02 Apr 25

Star Shield technician, Nigel is very helpful and friendly. Great job!

P K Lim

07:54 02 Apr 25

Very great service from both Wayne &Gerald

Joyce Radjam

07:27 02 Apr 25

Superb service by Nigel!

jowil t

05:41 02 Apr 25

Cs Nigel very detail n helpful.

Ng Michael

03:22 02 Apr 25

"I had a fantastic experience, The service was excellent, and the staff was incredibly friendly and helpful. Thanks Nigel

Mathusuran Nair

02:07 02 Apr 25

Richard Wee

03:06 31 Mar 25

Wayne helped me in a quick and efficient manner

Mohamed Nijamudeen

06:28 28 Mar 25

I recently had to claim a warranty for my Shokz earpiece, and the process was smooth, thanks to Nigel's assistance. He was professional, helpful, and ensured everything was handled efficiently. The staff were also friendly and accommodating throughout the process. I highly recommend purchasing a warranty from Star Shield for your valuable electronic devices, as they provide excellent support and hassle-free service.

Kyaw Aung

06:36 27 Mar 25

Nigel good service.

Hui San Lai

04:08 25 Mar 25

Nigel good service and polite.

SCHL

03:18 25 Mar 25

Staff Nigel very helpful and explain what's been done.

Siang Tee Kee

02:56 25 Mar 25

Staff was friendly and patient with the explanation to my questions.Served by Nigel

Gavin Teoh Wei Tjiet

02:26 25 Mar 25

薇

05:27 22 Mar 25

Detailed and patient CS from Nigel!

Ivy Yue

04:04 22 Mar 25

Service given was very good. Just took very long to fix laptop.Nigel was very kind in giving info.

Shawar Ali

08:23 21 Mar 25

Nigel was helpful in explaining the issues with servicing my laptop. And good to know details to be aware for future use.

Dr. Raymond Ghin

05:36 21 Mar 25

5 stars for the team (special mention to Nigel and the tech boy .. unfortunately, I do have your name).To be honest, it didn't start well as they wanted to keep my PC (for keyboard replacement) for 2 weeks. Managed to sort out the logistics and resolved my problems within the one week.All ended good and well.

Hok Siong Wong

04:58 21 Mar 25

karen koh

03:01 21 Mar 25

Thank you Migel of his service.

ST Tsai

02:33 19 Mar 25

Super fast service providerGreat job guys

pink flowers

07:42 14 Mar 25

Gerald has been very helpful and professional. He gave good advice. I am very happy with the service.

Blur Sotong

02:29 13 Mar 25

rachel yong

09:18 12 Mar 25

I got my headphones after sending it for repair. its great. thanks Wayne!!

Abbas Djohan

04:32 04 Mar 25

Gerald , nice service is provided

Ramkumar A

10:48 28 Feb 25

Great support by the Gerald on follow up from start to end of repair for my Pixel 7 Pro.. Great hospitality from Start Shield..

G Swamy

05:12 28 Feb 25

Thanks gerald for the excellent service and answering all my questions

hidan

06:02 26 Feb 25

The phone is under extended warranty. The service is excellent . Thanks youGerald.

CF Yap

02:35 22 Feb 25

Good service gerald

Shandy Ng

01:38 22 Feb 25

Wayne and Gerald was very helpful. TQ

Ros Cheong

05:44 21 Feb 25

Haobin Li

09:37 19 Feb 25

Visit this service centre and attended by Gerald. Professional service and prompt reply upon questions . Thanks

Janey Shen

05:19 19 Feb 25

The experience was good and able to fix the issue before the committed time.

YS Goh

02:12 19 Feb 25

Gerald's service is very excellent, helpful n frienfly. Managed to solve my problems to his best ability.Thks

KC Lee

03:56 18 Feb 25

Staff are good and friendly. I recommend this Starshield.

Lhenz Kwok

09:09 08 Feb 25

Had a great experience with StarShield Warranty, thanks to Gerald, an ITE intern who went above and beyond in assisting me. He was diligent, knowledgeable, and handled everything with professionalism. It’s rare to see interns take their work so seriously, and he definitely deserves more opportunities.To Gerald’s lecturer: You have a dedicated and hardworking student who represents his school well. He has great potential, and I hope he gets the recognition he deserves.Overall, excellent service from StarShield, and I appreciate the effort Gerald put into helping me. Keep up the good work!

Ameer Ali

04:07 08 Feb 25

GeraldHe is friendly and explained to me the process of this repair that the hard disk is faulty and beyond repair. He also assured me that the faulty hard disk will be disposed together with allthe others faulty parts which Star Shield had accumulated. He also informed that Star Shield is a accredited company where information wills not be leaked out from the faulty hard disk. Thanks for the assurance. Good job.

Ng Ting Siong

07:31 06 Feb 25

Devika Kumarasamy

10:02 25 Jan 25

Great service and quick delivery by Gerald! Recommended

Chai Zi Liang

04:34 25 Jan 25

Just went to service my laptop at Star Shield and service was prompt and efficient by Gerald! 🙂

Janet Wan

08:31 24 Jan 25

fantastic customer service by gerald 🙂

jun terng

04:22 24 Jan 25

Staff member Gerald was extremely helpful and polite, throughout the entire 3.5 weeks, that was required to repair the laptop's keyboard. The Extended Warranty was extremely helpful and worth the initial investment 2 years ago, when I purchased the laptop. Something which would have cost me $300-$400, IF I had repaired externally, was covered FOC for me, once I sent the laptop to STAR Shield. Highly Recommended 🙂

Raj Kumar

06:24 23 Jan 25

Very professional and helpfulFriendly and approachableWayne is the person serving meVery customer oriented. I didn't book appointment but he still serves me.Really appreciate it

GL Tan

08:11 18 Jan 25

Very goods service

tay

03:52 17 Jan 25

Gerald is very patient and explain in details to all my queries professionally.

Edna Chia

04:54 15 Jan 25

Sericed by Gerald. Tip top and clear. Fully satisfied.

Haizat Jumadi

04:15 15 Jan 25

I am glad that to purchase the extended warranty, my laptop keyboard and touch pad was faulty after 3 years and were replaced with the new parts within 2 to 3 weeks despite there is holidays in between.

Wee Min Loy

03:10 14 Jan 25

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