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Free Warranty Tracker

Buy Extended Warranty

Home
About Us
Our Services
Promotions
Contact Us
Careers
- Ambassador Programme

Home
About Us
Our Services
Promotions
Contact Us
Careers
- Ambassador Programme

Free Warranty Tracker

Buy Extended Warranty

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See What our customers Love about us

Star Shield - Extended Warranty and Computer Repair Service

4.7

Based on 1329 reviews

See all reviews Write a review

Excellent Service by Rayden!

11:48 20 Dec 25

屏幕出现一条条线一周就修好了，延长保修很值

07:55 20 Dec 25

Interacted with Zac. Good service.

07:39 13 Dec 25

Amazing experience! Reyden went above and beyond to help with my doubts!

06:46 10 Dec 25

Zac was friendly n helpful

05:45 10 Dec 25

Reyden, Service good

10:18 09 Dec 25

service by Reyden is satisfactory,will recommend

03:06 06 Dec 25

Good service by Zac

08:17 04 Dec 25

Zac has done an incredible and efficient job in taking my laptop in and providing me with a loan laptop as well. Great work

02:02 29 Nov 25

Good service by Zac

04:25 27 Nov 25

Reyden is friendly and professional. Kudos to him. Cheers

04:21 27 Nov 25

Very good service

04:20 27 Nov 25

ZAC is helpful and very friendly.

04:07 25 Nov 25

Was able to get my phone fixed for a reasonable price and the counter staff Reyden was very nice

06:24 22 Nov 25

Thank you for your assistanct Reyden. Good job!

07:28 19 Nov 25

Zac very helpful with resolving my laptop issues

06:24 19 Nov 25

Reyden provided excellent service!

05:04 19 Nov 25

All good - zac

Muhammad Amirul Hakim Bin Marli

08:27 15 Nov 25

Excellent services from Zac.

06:45 15 Nov 25

Ryden good service. Tk for the help

03:06 15 Nov 25

Drop off and collection of laptop for servicing was easy and great. Both Kong and Zac were really friendly and assisted me really well on my service request.

06:28 13 Nov 25

Zac is very friendly, helpful and professional when I bring in my laptop for servicing. He carries warm welcome smiles when providing the service.

04:34 13 Nov 25

Service is good with friendly service personnel. Quick to diagnose

10:47 12 Nov 25

It was a great experience. My laptop was fixed earlier than expected. Zac was really helpful throughout the process.

06:36 12 Nov 25

Good service from Reyden, everything fixed

09:06 11 Nov 25

Rayden proficient in handling my request like assisting me in update the phone to see if there is any issue after the update and also answering to my question with regards to the repairs and warranty and how to extend the phone warranty

09:11 08 Nov 25

Brought my laptop in for repair, which was very easy and fuss free. Thanks Reyden for the assist

07:21 08 Nov 25

Brought my mobile for repair under extended warranty, all good, no hassle, expect some waiting time for repair, Reyden was helpful.

03:45 08 Nov 25

Fast profession and efficient service, managed to drop off and pick up my phone within 7 days. Will recommend to come again.

06:17 07 Nov 25

Very polite, efficient and fast service.

07:36 19 Sep 25

Reyvier provide good service.

03:25 30 Aug 25

Jason is professional and good

05:05 23 Aug 25

Served by Jason, appreciated his help in guiding me through the repair process.

09:47 22 Aug 25

Convenient to access the new office at M38, near Marymount. Reyvier has been very patient and helpful to my queries. Taking his lunch to do his service. Highly Recommended. Thank you.

05:01 22 Aug 25

Mr Reyvier is provide very good services and very friendly. Good job.

02:14 22 Aug 25

I was served by the supervisor Ck. He is knowledgeable, n very professional in his service. A true Jem to the company. Strongly recommend him for any service or software issues.Highly satisfied!👍

09:54 23 Jul 25

I purchased the extended warranty for my printer under the Star Shield coverage, and after just one year of use, it malfunctioned. I promptly sent it in for repair and was offered a brand new printer of the same model for only a $24 top-up. This entire process was completed in two weeks, clearly demonstrating that this warranty was a smart investment!While some reviews suggest that the service staff needs more training, I want to highlight that the two young gentlemen who assisted me were exceptional. It appears that the company is committed to offering opportunities to individuals with special needs, and I commend them for that.

03:21 18 Jul 25

03:02 18 Jul 25

Mr. Jason is very professional and extremely helpful, Plus knowledge.I really very happy and greatful to have him helping me.6 stars service. Thank you so much Mr. Jason 🙂

08:11 12 Jul 25

Jason was very supportive and knowledgeable on the products and services offered.

01:53 01 Jul 25

laptop was smooth and fast after returns

10:10 21 Jun 25

Jason has been polite and professional in his work.

01:55 19 Jun 25

Staff was patient, detailed, cautious when entertaining to customers.Deserved 5 starts rating.

07:47 17 Jun 25

Fast repair

04:24 13 Jun 25

Very good experience experience here at Starshield, much thanks to Keng En. A NYP intern who really made the customer experience smooth and easy for me, much appreciated.

08:26 12 Jun 25

Jason is a very help and kind staff. Kudos to him!

09:56 27 May 25

Nigel has explained to me clearly on the hp issue. He is so friendly.

10:02 23 May 25

10:55 21 May 25

Good sales service

05:34 20 May 25

Nigel is the guy serving me.. excellent service provided

03:06 16 May 25

Fast and prompt serviceHelpful too

13:12 15 May 25

Jason provided outstanding customer service !

06:07 14 May 25

Very good service by Nigel.

04:54 13 May 25

Nigel was very friendly and explained the repair works done on my laptop very throughly.

06:46 09 May 25

Nigel - Good service n explained the details on coverage. He convinced me to buy extension of warranty.

06:33 09 May 25

Attended by Nigel, great service and address all my concerns

05:20 09 May 25

Nigel is very helpful in explaining what has been serviced / replaced for mu laptop.

03:26 09 May 25

Good service. Thanks Nigell

07:45 08 May 25

Jason is patient and walk through the repair processes in great detail.

01:55 08 May 25

Attended by nigel. Quick and smooth flow

06:09 06 May 25

Nigel - Good service. Answered all my questions

04:06 02 May 25

Attend by Jason Gun on 30 Apr 2025, was helpful and efficient.TQ for your service.

05:46 30 Apr 25

Was served by Jason, bro was kind and explained everything clearly

10:29 29 Apr 25

Staff: NigelFriendly and very informative 😭👍🏻

04:09 29 Apr 25

Send my laptop for repair at this location on 29/04/25 11.30pm. Was served by Nigel and was very satisfied with the experience.

03:47 29 Apr 25

Brought my airpods for repair as I bought the extended warranty from them when Challenger was selling the service 2 years back. The staff, Nigel, who served me was polite and helpful.Prior appt is needed on the app and slots are readily available. I could make an appt for the next day.The only downside was that the repair time was a bit too long (2 weeks). Will update again on the repair status.

02:33 29 Apr 25

Jason is very helpful and patient. Great service.

02:03 26 Apr 25

I was served by Nigel, he was quite helpful and courteous, keep up the good job.

07:15 25 Apr 25

everything was done pretty quickly and without a hassle ! good job jason !

05:45 22 Apr 25

Very responsible — when issues cannot be resolved through email, they guide the customer directly to the service center and help us solve the problem.

07:55 15 Apr 25

Nigel- Speedy service, thanks

06:00 05 Apr 25

Nigel, was very helpful and knowledgeable with his work.Had a wonderful experience.Thank you, Nigel.

05:05 04 Apr 25

Nigel was very courteous and helpful.

09:43 02 Apr 25

I came here to solve issues with my laptop including charging, keyboard hardware problems and also blue screen issues. The staff here were fast and efficient, also friendly and patient with me. Good services from Nigel and Jerald who have helped me with these, thank you

08:04 02 Apr 25

Star Shield technician, Nigel is very helpful and friendly. Great job!

07:54 02 Apr 25

Very great service from both Wayne &Gerald

07:27 02 Apr 25

Superb service by Nigel!

05:41 02 Apr 25

Cs Nigel very detail n helpful.

03:22 02 Apr 25

"I had a fantastic experience, The service was excellent, and the staff was incredibly friendly and helpful. Thanks Nigel

Mathusuran Nair

02:07 02 Apr 25

03:06 31 Mar 25

Wayne helped me in a quick and efficient manner

Mohamed Nijamudeen

06:28 28 Mar 25

I recently had to claim a warranty for my Shokz earpiece, and the process was smooth, thanks to Nigel's assistance. He was professional, helpful, and ensured everything was handled efficiently. The staff were also friendly and accommodating throughout the process. I highly recommend purchasing a warranty from Star Shield for your valuable electronic devices, as they provide excellent support and hassle-free service.

06:36 27 Mar 25

Nigel good service.

04:08 25 Mar 25

Nigel good service and polite.

03:18 25 Mar 25

Staff Nigel very helpful and explain what's been done.

02:56 25 Mar 25

Staff was friendly and patient with the explanation to my questions.Served by Nigel

Gavin Teoh Wei Tjiet

02:26 25 Mar 25

05:27 22 Mar 25

Detailed and patient CS from Nigel!

04:04 22 Mar 25

Service given was very good. Just took very long to fix laptop.Nigel was very kind in giving info.

08:23 21 Mar 25

Nigel was helpful in explaining the issues with servicing my laptop. And good to know details to be aware for future use.

Dr. Raymond Ghin

05:36 21 Mar 25

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Data Protection Officer

Cleonice Chua
Data Management Director
pdpa@starshield.sg
+65 6893 3303

Contact Us

M38, 38 Jalan Pemimpin #08-05 Singapore 577178

(2 Mins Walk from Marymount MRT, SSEW Customer to use App for Priority Repair)

repair-services@starshield.sg

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